Marketing agencies using AI in workflows serve more clients

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Of all the many industries, it’s marketing where AI is no longer an “innovation lab” side project but embedded in briefs, production pipelines, approvals, and media optimisation. A WPP iQ post published in December, based on a webinar with WPP and Stability AI, shows what AI deployment in daily operations looks like.

Here, we’re talking about a focus on the practical constraints that determine whether AI changes daily work or merely adds another layer of complexity or tooling.

Brand accuracy a repeatable capability

Marketing agencies’ AI treats brand accuracy as something to be engineered. WPP and Stability AI note that off-the-shelf models “don’t come trained on your brand’s visual identity”, so outputs can often look generic. The companies’ remedy is fine-tuning, that is, training models on brand-specific datasets so the model learns the brand playbook, including style, look, and colours. Then, these elements can be reproduced consistently.

WPP’s Argos is a prime example. After fine-tuning a model for the retailer, the team described how the model picked up details beyond the characters, including lighting and subtle shadows used in the brand’s 3D animations. Reproducing these finer details can be where time disappears in production, in the form of re-rendering and several rounds of approvals. When AI outputs start closer to “finished”, teams spend less time correcting and more time shaping narratives and adapting media for different channels.

Cycle time collapses (and calendars change)

WPP and Stability AI point out that traditional 3D animation can be too slow for reactive marketing. After all, cultural moments demand immediate content, not cycles defined in weeks or months. In its Argos case study, WPP trained custom models on two 3D toy characters so the models learned how they look and behave, including details such as proportions and how characters hold objects.

The outcome was “high-quality images…generated in minutes instead of months”.

The accelerated workflow moves rather than removes production bottlenecks. If generating variations becomes fast, then review, compliance, rights management and distribution, become the constraints. Those issues were always there, but the speed and efficiency of AI in this context shows the difference between what’s possible, and systems that have become embedded and accepted into workflows. Agencies that want AI to change daily operations have to redesign the workflow around it, not just add the technology as a new tool.

The “AI front end” becomes essential

WPP and Stability AI call out a “UI problem”, wherecreative teams lose time interfaces to common tools are “disconnected, complex and confusing”, forcing workarounds and constant asset movement between tools. Often, responses are bespoke, brand-specific front ends with complex workflows in the back end..

WPP positions WPP Open as a platform that encodes WPP’s proprietary knowledge into “globally accessible AI agents”, which helps teams plan, produce, create media, and sell. Operational gains come from cleaner handoffs between tools, as work moves from briefs into production, assets into activation, and performance signals back into planning.

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